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Customer care

Contact Sparrow Official

Visit us at Saima Pari Mall or message us for order support, delivery updates, returns, and exchanges.

Visit our store

Saima Pari Mall

S-30, 2nd Floor, Saima Pari Mall, Hyderi, North Nazimabad, Karachi, Pakistan 74700

WhatsApp

+92 315 0700351

01

Order support

Share your order number for delivery updates, size questions, payment help, or product details.

02

Same-day shipping

Orders placed before 1 PM ship the same day. Orders placed after 1 PM ship the next working day.

03

15-day returns

We offer a 15-day return or exchange window for eligible items after you receive your order.

Contact form

Tell us what you need.

Add your order number if you have one. For returns or exchanges, include the item name, size, and reason.

  • —Order updates and delivery questions
  • —Size, product, return, or exchange help
  • —Store visit and availability questions